Turning Logitics into Software
Next-Gen fulfillment solutions, the latest in technology and innovation.
Unified Intelligence for Modern Operations
By connecting these subsystems into a single ecosystem, you get clearer insights, faster resolutions, and smarter automation across every touchpoint of your business.
Built Strong. Made Intelligent.
Our advanced subsystems enhance every layer of the logistics ecosystem, from couriers to warehouses to customer interactions.
AI-Based Courier Auditing
An intelligent layer that validates and flags incorrect or unreliable order updates before they reach your operations pipeline.
Blocks inaccurate status updates before they enter the system
Provides instant corrective feedback to couriers
Reduces repeated delivery attempts and operational friction
Improves first-attempt success rate and overall accuracy
Fully Agentic WhatsApp Customer Support
Our fully agentic WhatsApp engine understands messages, executes tasks end-to-end, and resolves customer queries without human intervention.
Human-level conversation quality
Automatic resolution of routine support queries
Integrated to trigger workflows and automate tasks
Escalates to a human agent only when needed
AI-Orchestrated Ticketing System
A unified ticketing hub, where our agents orchestrate the reviewal, classification, approval and routing of issues to designated staff.
Clear ticket lifecycle and status tracking
Faster resolution and reduced operational overhead
Handles tickets from both clients and internal staff
Automatic assignment to the most suitable personnel
Smart Fulfillment: Command Your Results
Right from your dashboard—complete visibility, instant control, and the power to optimize every aspect of your logistics operation.
Real-time Analytics
Live performance metrics
Live Tracking
Every shipment, every step
Predictive Alerts
Stay ahead of issues
Ready to Transform Your Logistics?
See how Turuq Innovations can revolutionize your fulfillment operations.